Privacy Policy

Effective date: October 22, 2026

This policy describes information handled through pathtoshape.com, its chat widget, and wellness coaching communications by Path to Shape LLC, a Florida limited liability company based in Venice, Florida.

Information we collect

We collect information you submit, such as name, email, telephone number, inquiry, coaching preferences, and communication consent choices. Our website and communications providers may process technical information such as IP address, browser details, timestamps, chat submissions, and delivery records. Public chat is not intended to collect medical records, sensitive health details, payment card details, or government identifiers. Please do not submit those details.

Why we use information

We use information to respond to inquiries, coordinate coaching appointments and reminders, provide requested coaching support and service updates, maintain records, protect our systems, and honor communication choices. We do not treat a supplied phone number as SMS consent.

SMS opt-in data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messages are optional and consent is not a condition of purchase. Our optional promotional texts may include wellness coaching offers, program announcements, and special offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Call (941) 239-4129 or email [email protected] for support. Consent and opt-out records are retained to honor your preferences and document communications. A new affirmative opt-in is needed to rejoin after opting out.

Service providers and disclosures

Our website, customer management, and communications platforms support website hosting, inquiry handling, and messaging. They may process information to provide these services. We may disclose information when required by law, to respond to lawful requests, or protect legal rights, consistent with the SMS commitments above. Third-party links lead to services with their own privacy policies.

Cookies and similar technologies

Our hosting and embedded chat provider may use cookies, local storage, or similar technologies for functionality, security, and preferences. You can manage cookies through your browser, although some functions may be affected. This policy will be updated if we add analytics, advertising, or other optional tracking.

Retention, disposal, and security

We retain information for the purposes described here, subject to business and legal recordkeeping needs. Appropriate retention periods depend on the record type and applicable obligations. When records no longer need to be retained, they should be securely deleted or disposed of. We use reasonable safeguards; no transmission or storage method is guaranteed completely secure. Florida law, including section 501.171, Florida Statutes where applicable, addresses protection and disposal of personal information and security incident notices. A website policy does not replace those operational duties.

Requests and communication choices

Contact Path to Shape LLC at (941) 239-4129 or email [email protected] or through our Contact page to request access, correction, or deletion of your information or ask privacy questions. We may need to verify your identity and may retain records required by law or needed to document consent and suppression preferences. Applicable rights depend on your jurisdiction; this policy does not limit nonwaivable rights. Reply STOP to unsubscribe from SMS. You may continue to contact us through another available channel.

Children and service scope

This site is intended for adults. Do not submit information about children through our public chat. Path to Shape LLC provides independent wellness coaching; this website is not a medical patient portal.

Changes and contact

We will display the effective date when this policy is published or updated. Business: Path to Shape LLC, Venice, Florida. Phone: (941) 239-4129 or email [email protected]. See our Contact page for contact options and our Terms of Service for SMS program terms.